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Over the previous couple decades, Komatsu has evolved to become a global giant due to their stability and competence within the various fields of logistics, excavating, construction and mining. By means of progressive designs and technological superiority, they continue to be at the forefront of these industries.
Evolving in 1945, Komatsu Forklift Co., Ltd has expanded immensely. Utilizing their enhanced production features and current design methods, Komatsu has become acknowledged to manufacture the kind of rugged and reliable lift truck that customers across the globe have come to rely on. In 1976, Komatsu Forklift U.S.A., Inc was established to meet the growing demand for its goods in the North American market. To better costs and efficiencies, a state-of-the-art plant was built in Covington, Georgia in 1990, to consolidate all U.S. Komatsu Forklift product support and production operations.
Komatsu Forklift U.S.A. continues to meet the needs and demands of their clients worldwide while remaining a leading manufacturer and provider of progressive lift trucks and forklift accessories. Central and Latin America, Mexico, the Caribbean and South America are home to some of Komatsu’s satisfied customers along with their North American clients.
Following years of providing consumer service and maintaining bonds, Komatsu Forklift recognizes that meeting the customers’ needs is paramount. All new product development at Komatsu starts first with the customer. By welcoming contributions and feedback, they are able to establish client needs and expectations then develop revolutionary creations and then manufacture to exceed Komatsu Engineering Principles. Assuring customers that quality is planned from the start and continued throughout the manufacturing, service and product sales processes, allows Komatsu to end up with a top-quality product from start to finish.
The engineers at Komatsu are experts who specialize in designing heavy-duty equipment, forklifts and construction equipment. Their design expertise assures that each piece of equipment will last in even the toughest applications and environments. Adherence to precise engineering standards allows Komatsu Forklift to meet ISO 9001 standards. Computer aided design and rigorous internal quality standards all add to high-class forklift products. Komatsu Engineering Standards transform the contemporary and progressive expertise used in advanced mining and construction equipment into world class equipment.
The state-of-the-art plant in Covington, Georgia has all the essential requirements for full scale production. This facility is able to take raw steel and manipulate it by preparing, welding, and fashioning it. When assembled and painted the forklifts are ready to leave the plant and enter the marketplace. Maintaining quality control throughout the length of the manufacturing process, assures consumers that the quality is built into Komatsu’s products from the very beginning.
Komatsu believes that since a product is only as worthy as the people who sell and support it, their sellers make all the difference. Komatsu Forklift is proud of their dedicated supplier networks who strive to exceed expectations. Specialized in all elements from sales, service or operating instruction, or aftermarket support, their diverse association of experienced and capable experts are available. Komatsu Forklift Supplier locations across the country have a Komatsu OEM components on-hand to provide the necessary service required to keep customers’ operations running smoothly. Computerized, real-time access with next day transport from their highly automated circulation center is an alternative option. The internet based K-Link system assists sellers with on-line parts management, service and acquisition for all major forklift models.
At Komatsu Forklift U.S.A., Inc. they know how to serve National Accounts. Several world-class organizations depend on Komatsu forklifts in their daily operations. Countrywide account consumers profit from a unique partnership with Komatsu that permits them to modify cost-efficient programs in order to boost the customer’s efficiency and profits. Komatsu national account clients have access to on-line parts and operations support system and a inclusive fleet administration program, providing the ability for Komatsu to be their total solution for any forklift worries.
The reliable and resourceful personnel at Komatsu Forklift U.S.A., Inc., are focused on offering their clients an exceptional experience no matter if it is through product sales, instruction, maintenance, or aftermarket support. They want to make sure the level of customer service offered will help their clients satisfy or exceed their ambitions and build a lucrative business/client partnership in the process. Komatsu strives to be familiar with each of their customers’ distinctive ways of doing business and enjoys working together to develop a plan to best insure their ongoing success.
